A cloud PBX system allows your people to work from anywhere with an internet connection, which is especially useful for businesses with remote workers or employees who travel frequently. With a cloud PBX system, you can make and receive calls using your office phone number from your computer or smartphone.

A cloud PBX system can be more cost-effective than a traditional on-premises phone system because there's no need to purchase expensive hardware or pay for maintenance and upgrades. There are also no surprises and sudden expenses that come with on-premises solutions. Instead, you pay a monthly fee for the service, which allows you to take better control over expenditure.

A cloud PBX system is highly scalable, meaning you can add or remove phone lines and features as your business grows or changes. This makes it a great option for businesses that are expanding or have seasonal call volumes.

Since a cloud PBX system is hosted in the cloud, your phone system is not affected by local disasters or power outages. Your calls can be redirected to another location or device, ensuring that your business remains operational even in the event of an emergency

Cloud PBX systems come with a range of advanced features, such as voicemail-to-email, call routing, call forwarding, auto attendant, and more. These features can improve efficiency, productivity, and customer satisfaction, and are often not available with on-premises PBX solutions.

Cloud PBX systems are hosted in highly secure data centres that are designed to provide maximum uptime and reliability.

Setting up a cloud PBX system is typically much easier and faster than installing a traditional phone system, especially with the support of experts like the team at Reliance Communications. Additionally, because we handle maintenance and upgrades your IT staff are feed up to focus on other tasks.

With a cloud PBX system, employees can easily collaborate on projects and share information via voice, video, and instant messaging. This can improve teamwork and help your business operate more efficiently.

Cloud PBX systems provide detailed analytics and reporting on call volumes, call duration, call wait times, and more. This data can help you identify areas for improvement and optimise your phone system for maximum performance.

By using a cloud PBX system, supplied by Reliance Communications, you can gain a competitive edge over other businesses in your industry. You'll have access to the latest phone system technology without the high cost of ownership, allowing you to focus on your core business and stay ahead of the competition.