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Microsoft Teams
8x8 Voice for Microsoft Teams
Microsoft Teams Calling goes beyond a simple video conferencing platform to also encompass calls made from Outlook or mobile devices. Its features allow you to make and receive PSTN phone calls, and therefore effectively have Microsoft Teams technology underpin your phone systems.
As a phone system, Microsoft Teams Calling offers a deep, rich feature set, including do not disturb, reverse number lookup, voicemail, and delegation options. It’s also easy to manage, with a simple Cloud-based platform that allows you to provision new numbers, assign them to users, and port existing numbers to new users.
The solution integrates with all the major contact centre software solutions, allows for call queues and custom greetings, and, of course, offers all the conferencing, audio, and video tools of Microsoft Teams itself.
Microsoft Teams Calling represents an opportunity to consolidate the communications environment to a single vendor, reducing the complexity of management and integrations. Many organisations are currently managing separate video conferencing and PBX tools, which is inefficient and can result in a variable experience in interacting with the company.
What is Teams Calling?
Microsoft Teams Calling goes beyond a simple video conferencing platform to also encompass calls made from Outlook or mobile devices. Its features allow you to make and receive PSTN phone calls, and therefore effectively have Microsoft Teams technology underpin your phone systems.
As a phone system, Microsoft Teams Calling offers a deep, rich feature set, including do not disturb, reverse number lookup, voicemail, and delegation options. It’s also easy to manage, with a simple Cloud-based platform that allows you to provision new numbers, assign them to users, and port existing numbers to new users.
The solution integrates with all the major contact centre software solutions, allows for call queues and custom greetings, and, of course, offers all the conferencing, audio, and video tools of Microsoft Teams itself.
Microsoft Teams Calling represents an opportunity to consolidate the communications environment to a single vendor, reducing the complexity of management and integrations. Many organisations are currently managing separate video conferencing and PBX tools, which is inefficient and can result in a variable experience in interacting with the company.
Features
Organisations that consolidate their communications environment to Microsoft Teams Calling can expect:
Why Reliance Communications for Microsoft Teams Calling?
Reliance Communications has a long history in providing leading solutions to our customer that bring together hardware and software to deliver a better communications environment. Leveraging off Microsoft Teams Calling as a platform, we can develop and implement a complete environment that combines handsets, infrastructure, management consoles and linked software solutions so that your partners and customers have a consistent, seamless experience when communicating with you.
For more information on how we can deploy a comprehensive Microsoft Teams Calling solution to your environment,
