Small Business Phone System

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Reliance Communications and 8x8:

The leaders in business telephone systems


Effective phone systems are essential for every small business. Not all business phone systems are created equal, however. Reliance Communications, in partnership with global leaders like 8x8, provides advanced business phone solutions tailored to meet Australian small business needs. These systems offer quick ROI, affordability, and reliable performance for business phones.

What is a Small Business Phone System?

A small business phone system is a specialised communication solution designed for small business operations. This type of system includes essential features like voicemail, call forwarding, conference calling, and call waiting. By choosing a business phone system from Reliance Communications and 8x8, you avoid the complexities and maintenance of traditional PBX systems.

Reliance Communications provides affordable, feature-rich phone systems that allow small business owners to operate seamlessly without the need for an IT team. These phone systems save time, simplify communication, and reduce costs, making them the ideal choice for businesses of all sizes in need of robust solutions.

The 8x8 Difference

Reliance Communications partners with 8x8 to deliver leading business phone systems for Australian businesses. With more than two million users across 120 countries, 8x8 offers reliable VoIP technology and cloud-based systems, providing small businesses with enterprise-level capabilities at competitive prices. Additionally, 8x8’s services are compatible with high-quality business handsets, allowing companies to achieve seamless integration with various devices.

business phone system 8x8 and Reliance communications
Small business phone system 8x8 and team users
Business phone and communication system needs to integrate

Integration with Other Apps

8x8 business phone systems integrate with CRM systems, messaging apps, and email platforms. The cloud phone system’s built-in analytics and reporting help improve communication with customers and employees. This seamless compatibility with handsets and applications provides a complete solution for businesses looking to streamline their communication tools.

quality of service increase due to business phone system

Uncompromising Quality of Service

Reliance Communications and 8x8 deliver high-quality business calls with VoIP and cloud technology. The phone system ensures clear, reliable, and secure connections at all times, with modern features designed for today’s fast-paced business environment.

Businesses need 24-hour support for their business phone system

24/7 support:

Reliance Communications and 8x8 know that small businesses rely on their phone systems around the clock. We offer 24/7 support, ensuring that your business has access to assistance whenever it's needed. Our team understands that a reliable phone system is a business’s lifeline, and we’re here to provide expert support.

Types of Small Business Phone Systems

Small businesses have several types of phone systems to choose from, including traditional landline systems, VoIP systems, and cloud-based phone systems. Reliance Communications recommends cloud-based phone systems for small businesses. Cloud systems allow for phone calls over the internet, similar to VoIP, while offering greater flexibility. With modern PBX alternatives and the support of top-quality handsets, cloud-based systems meet the needs of evolving businesses.

With a cloud-based phone system, you gain a reliable and scalable solution. Cloud phone systems allow your business to expand effortlessly and operate smoothly without needing an IT team. Our phone system solutions meet the demand for advanced features and ensure that businesses have everything they need.

Cloud-Based Telephone Systems for Small Business: Why They're the Best Choice

  • Affordability

    One of the main advantages of cloud-based telephone systems for small business is affordability. Unlike traditional landline systems, cloud-based systems do not require expensive hardware or installation costs. You simply call Reliance Communications, and we get you up and running over the Internet, quickly and with minimum disruption and fuss.

  • Scalability

    Cloud-based telephone systems for small business are highly scalable. As a business grows, it can easily add or remove phone lines without the need for additional hardware or installation. This scalability makes it an ideal choice for small businesses that are looking to expand, or a business that has seasonal demand and doesn’t want to pay for technology that it isn’t using on the off season.

  • Flexibility

    Cloud-based small business phone systems offer greater flexibility than traditional landline systems. Employees can easily access the system from anywhere with an Internet connection, making it easier to work remotely or from different locations.

  • Enterprise-Class Features

    In collaboration with global leader vendors like 8x8, Reliance Communication’s cloud-based telephone systems for small business come with a wide range of advanced features such as voicemail, call forwarding, and call routing. These features are designed to help small businesses manage their calls more effectively and provide better customer service.

  • Reliability

    It’s right there in our name, Reliance Communications: our cloud-based telephone systems for small business are highly reliable. Since they are hosted on the cloud, they are less susceptible to outages or disruptions than traditional landline systems, and our tech support team makes sure that everything runs like clockwork when you need it.

Get Started With Leading Business Telephone Systems Today

Reliance Communications, in collaboration with 8x8, is Australia’s top provider of small business phone systems. With reliable VoIP, cloud, and traditional PBX alternatives, we tailor our systems to meet your needs. Contact us today to start optimising your communications.

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Explore Our Business Phone Systems for Small Businesses

Reliable Business Phone Solutions for Australian Small Businesses


Reliance Communications provides leading business phone solutions across Australia, offering small businesses reliable communication systems tailored to their unique needs. In partnership with top providers like 8x8 and 3CX, we deliver cloud-based, VoIP, and mobile-enabled phone systems that support flexible, scalable, and high-quality communication.



Our systems are compatible with a range of handset options from trusted brands like Yealink, Poly, and Cisco, ensuring you have the right tools for your team. With Reliance, you’re working with a trusted provider committed to elevating your business communications with the best technology and support available.

Enterprise-Class Features to Empower Your Business Communication

Our small business phone systems offer powerful tools to streamline and elevate your customer interactions. Key features include:


  • Call Routing & Call Forwarding: Direct calls to the right person or department, every time.
  • CRM Integration: Sync customer data directly with your phone system for personalised service.
  • Advanced Voicemail & Text Messaging: Access and manage messages easily, even on the go.
  • Auto Attendant & Intercom Capabilities: Greet callers with a professional menu and enable quick internal communication.
  • Robust Analytics: Gain insights into call metrics to improve efficiency and customer service quality.

With Reliance Communications and 8x8, you’ll have the enterprise-level features that keep your business communication smooth, professional, and ready for growth.

Cost-Effective Cloud-Based VoIP Phone Systems for Small Businesses

Reliance Communications offers competitively priced cloud-based VoIP business phone systems, designed to eliminate the need for costly physical infrastructure. Our flexible pricing plans are suited for small businesses looking to scale, and we ensure that your communication system adapts as your business grows. With our cost-effective options, you’ll receive a high-performing business phone system without sacrificing affordability.


Wide Range of Handsets for a Customised Business Phone Experience

Choosing the right handset is essential for building an effective communication system that grows with your business. At Reliance Communications, we offer a range of compatible handset options, including VoIP desk phones, softphones, and mobile-compatible devices—all designed to integrate seamlessly with your business phone system.


With our solutions, you’re not locked into a single system or brand. You can purchase and own your handsets, giving you the flexibility to expand and upgrade as your business needs evolve. Whether you’re looking for standard desk phones for everyday use or advanced handsets with cloud connectivity and premium features, our options allow you to add devices and customise your setup at your own pace, optimising every interaction without being tied down.


Plus, our systems come with a dedicated app so you can also make and receive calls from your mobile phone or tablet, keeping you connected wherever you are.


Unlocked Handset Providers:


  • Yealink
  • Poly
  • Cisco

Professional Setup and Ongoing Support for Maximum Uptime

Reliance Communications offers expert installation and dedicated 24/7 support to ensure a seamless setup and reliable performance for your business phone system:


  • On-Site Installation: Our team comes directly to your business to set up phones, configure the system, and remove any existing equipment.
  • Customised Training: We provide training options tailored to your team’s needs, including:

- In-person training at your location

- Remote training sessions for flexibility

- Pre-recorded video tutorials customised for your business

  • Reliable 24/7 Support: Our technical experts are always available to troubleshoot and keep your system running smoothly, so you experience minimal interruptions.

With Reliance, you’re supported every step of the way, ensuring a reliable, well-trained setup for uninterrupted communication.

Why Choose Reliance Communications?

Reliance Communication: Expert knowledge, dedicated support, and small business phone solutions tailored to keep you connected.

  • In-depth Carrier Knowledge: We partner with all major Australian carriers to recommend the best service for your location and needs. Whether you require single or multiple carriers across locations, we consolidate it into one bill with one dedicated service desk. Plus, with failover services included, your business stays connected without interruption.

  • 24/7 Australian Support: Forget waiting in queues with big carriers. Our all-Australian Help Desk is available 24/7, delivering quick, expert support so any issues are resolved promptly.

  • Flexible Phone System Solutions: Our small business phone systems are scalable and customisable, combining reliability, speed, and security across Australia’s top networks—all to support the growth and efficiency of your business.

Frequently Asked Questions About Small Business Phone Systems

  • What is the best phone system for small business?

    The best phone system for small businesses is a solution tailored to meet your unique needs—whether it's scalability, affordability, or a specific set of essential features.


    Reliance Communications helps you find the perfect fit by assessing factors like:


    • Current and Future Growth: Ensuring your system can scale as your business expands.
    • Budget Requirements: Offering affordable solutions without compromising on quality.
    • Feature Needs: Providing access to advanced features like texting, call forwarding, and auto attendants based on your needs.
    • Workforce Flexibility: Supporting remote work and on-the-go access for teams that need mobility.

    We offer top-rated cloud-based VoIP business phone systems with all the essentials for streamlined communication, allowing you to focus on running your business while we handle the tech.

  • Can I use my personal phone as a business phone?

    Yes, your personal phone is a convenient tool that can double as a business phone with the right setup. Reliance Communications provides solutions, such as softphone apps and virtual business numbers, allowing business owners to separate personal and professional calls effortlessly

  • What is an internal business phone system called?

    An internal business phone system is known as a PBX (Private Branch Exchange). Reliance Communications offers cloud-based PBX solutions, eliminating on-premises hardware needs while enhancing connectivity across multiple handsets. 


    A PBX system is ideal for businesses that require seamless internal communication and advanced call management.

  • What are the benefits of cloud-based business phone systems?

    Cloud-based business phone systems are cost-effective, scalable, and efficient for small businesses. At Reliance Communications, our cloud-based systems allow your business to grow without the need for costly on-site infrastructure. 


    Cloud systems also enable remote working, handle multiple extensions, and integrate with various business applications to enhance productivity.

  • How much does a small business phone system cost?

    A small business phone system is an affordable investment with flexible pricing options. Reliance Communications provides cost-effective cloud-based VoIP systems that scale according to your business needs, making us a budget-friendly choice compared to traditional phone systems.

Still have a question?

Call our expert team now and get your questions answered.

It’s not about changing old phones, it’s about changing old business