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Unified Communications

Unified Communications is a buzzword, what it means is different for every business.

Our expertise can help decipher what it means to you. What is means to us however is using the telephone system to unify your other communication and business applications, tying it all together so your staff can work from the core applications all day and have all the relevant information right in front of them when interacting with a customer.

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Our unified communications solutions integrate with:

  • Make and take all your business calls from your Skype for Business window
  • Integrate your telephone system with your Microsoft Office 365 i.e. Outlook
  • Link you telephone system with Dynamics CRM to tie together your client data and telephone calls

  • Work from Salesforce all day with the telephone embedded in the salesforce window
  • Drop a copy of the call recording into the customers salesforce.com record
  • Report on your call and business data from the central location

  • Make and take calls from anywhere with only Chrome
  • Click to Dial from any webpage with phone numbers
  • Link your business contacts in Gmail with your telephone system

 

  • Make or take your business calls from Microsoft Teams Calling

  • Integrate your telephone system with your Microsoft Office 365 i.e. Outlook

  • Link you telephone system with Dynamics CRM to tie together your client data and telephone calls

 



  • Work from Salesforce all day with the telephone embedded in the salesforce window
  • Drop a copy of the call recording into the customers salesforce.com record
  • Report on your call and business data from the central location

  • Make and take calls from anywhere with only Chrome
  • Click to Dial from any webpage with phone numbers
  • Link your business contacts in Gmail with your telephone system

It’s not about changing old phones,
it’s about changing old business 
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