When choosing a cloud PBX solutions provider, it is important to look for one that offers a solution that meets your business needs. Consider factors such as pricing, features, scalability, and reliability. You should also look for a provider that offers excellent customer support, as this will be crucial in ensuring a smooth deployment process. Finally, make sure that your provider uses the best vendors available. Solutions that include 8x8, for example, will deliver a better experience, so many sure your provider is an expert in 8x8.

Before deploying the solution, it is important to plan ahead and assess your current infrastructure. Consider how many users you will need to support, what hardware and software will be required, and what features you will need. You should also consider the potential impact on your network and bandwidth requirements. As the leading cloud PBX in Australia provider, Reliance Communications can help you audit your environment to make sure you’re ready for the switch.

Once you have deployed the solution, it is important to train your employees on how to use it effectively. This will help ensure that everyone is using the system correctly and taking advantage of all the features and benefits it offers. Consider providing training sessions or online tutorials to help your employees get up to speed quickly. Reliance Communications can assist here, too, providing you with best practice resources to get your people up to speed quickly.

After deploying the PBX, it is important to monitor its performance and track key metrics such as call volume, call duration, and call quality. This will help you identify any issues or areas for improvement and ensure that your system is working optimally. Consider using a monitoring tool or working with Reliance Communications to ensure that your system is performing as expected.